How to incorporate chatbots into your communication strategy

Artificial intelligence software can be a boon for your customer service—but it can also go terribly wrong. Here’s how to successfully deploy helpful, high-tech bots. Many experts predict chatbots will revolutionize marketing, public relations and customer service. Some say the revolution is already underway. The chatbot market, valued at $190.8 million in 2016, is estimated […]

30 jobs in the PR and marketing world

Scores of music fans will flock to Chicago this weekend for Lollapalooza, and you might intern for the company behind the celebration, if you land today’’ s included position. . The Windy City will be rocking this coming weekend. Lollapalooza begins this Thursday at Chicago’’ s Grant Park and continues through the weekend. The four-day […]