A separate study by Epson found that 75% of surveyed respondents would choose in-store shopping if retail outlets provided a more immersive experience. In the space of just a few months, this ideal has been turned on its head. Due to the coronavirus pandemic, more and more consumers have turned to online shopping, with industry …
The factors for this are stated to be differed, varying from checking out item evaluations to comparing costs. Alongside this, obviously, is the easy reality that mobile phone use in basic is on the increase, regardless of the retail context. This implies that mobile supplies a huge chance for retail brand names to satisfy consumers …
Hybrid CX: Four use cases for retailers integrating smartphones into stores Read More »